Alcatel-Lucent is the trusted partner of service providers, enterprises and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users.

A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry.

With a strong focus on complete solutions maximising value for customers, Alcatel-Lucent is organised around four business groups and three geographic regions: the Americas; Europe, Middle East, and Africa; and Asia Pacific and China.

The Application Software Group focuses on developing and maintaining innovative software products for its global customer base. Through service providers as well as through direct channels, the Group enables enterprises to deploy applications to transform their customer service capabilities across multiple channels including internet, e-mail, phone and mobile.  The common focus is developing software that enriches the personal communications experience for people.

The Carrier Product Group serves fixed, wireless and convergent service providers with end-to-end communications solutions. The Carrier Product Group serves fixed, wireless and convergent service providers with end-to-end communications solutions enabling those customers to profitably deploy differentiating communications services to enrich the way people live, work and play.

The Enterprise Product Group focuses on meeting the needs of business customers as well as the Industry & Public Sector. Its portfolio includes products, software and services designed to make it easier for the people within businesses to share multimedia information more through sophisticated offerings such as unified communications and contact centers, IP telephony, IP address and performance management software, and security solutions.

The Services Group designs, deploys, manages and maintains networks worldwide. The Services Group includes more than 18,000 network experts supporting the world’s largest service providers, providing a broad and comprehensive set of professional services that encompass the entire network lifecycle -- Consult & Design, Integrate & Deploy, as well as Operate & Maintain.