Contact Support

Americas TAC (North America, South America, Canada and Asia-Pac)

Please note: All email cases will be responded to within 24 business hours. If this is a network down or Priority 1 situation, and you require immediate assistance, please call your regional TAC.

Service Contract Technical Support  

Address: 3585 Monroe Street Santa Clara, CA 95051
Toll free: 1-800-998-2408
Phone: 408-579-2826
Email: support@extremenetworks.com

Warranty Technical Support  

Address: 3585 Monroe Street Santa Clara, CA 95051
Toll free: 1-877-411-2561
Phone: 408-579-2986
Email: support@extremenetworks.com

Monday through Friday, 8:00am - 5:00pm local time by country

TAC users guide: http://www.extremenetworks.com/libraries/services/essuserguide.pdf